Harvey Norman Reviews

Regarding my washing machine which is still under warranty, Tom from Tory Street HN was super helpful and polite. Much appreciated when all I feel is frustrated. Thanks Tom

I got bad experience from Harvey Norman,Te Rapa.Hamilton i bought new Leather couch with leather protection product Now I want to sell or gift someone however they won’t agree to transfer the product protection or warranty.They are entirely different from the time of purchase and the time of need so I never recommend Harvey Norman,Te Rapa.Hamilton.

A big shout out to Andrew Foote of Harvey Norman, Moorhouse Ave, for going above and beyond my expectations in sorting out the problem I had with my new 55" 4K TV.

I was at Harvey Norman electrical in botany on Tuesday they assisted me with setting up my I watch.. I’m in my 60’s and not very technical.. they even stayed after hours until they finished.. I would like to thank Shandar(IT specialist) sorry if I misspelled your name but you know who you are.. The wonderful store manager and the others in store that helped me.. I really appreciated your help and have told all my friends., thank you again and merry Christmas

2/9/22 bought a lounge chair from Harvey Norman Mt Wellington, was told verbally and on the order form that was emailed to me, that the chair would be ready in 10-12 weeks. 25.11.22 rang to find out when we could pick chair up. Wasn’t ready . Was told it would be ready next week. Rang next week was told it would be 2 more weeks. After 2 weeks passed, rang again still not ready. Was told it would be in on 16.12.22. Wasn’t. Finally got a call today 21.12.22 saying it was ready, but couldn’t be delivered till 24/12.22. Needless to say am sick of the lies/bad service and won’t be going back to Harvey Norman again

Hamilton Harvey Norman Branch.

Bought two coughes, last week from Te rapa branch..
It was delivered on the 12/12/22 with one of the leg broken.
Delivery boys said that they will send someone to fix
...please, next time can you becareful in how you store and transport people's properties..

Brought a 1100 belling oven, arrived with small damage but Harvey fixed it very quickly, great, then after a few weeks water marks under top glass but Harvey not interested ,told it was our fault, but top has not been properly sealed, belling oven is CRAP, DONT BUY BELLING, OVEN IS RUBBISH,

purchased a $800 Chrome book online and collected from Harvey Norman Henderson Branch. Returned the next day as faulty. Arrogant and rude Indian store owner, Simran D refused to give refund and accused me of changing my mind even though goods were faulty. Unpleasant exchange and only rectified after i made a complaint to head office. I will never make another purchase from a harvey norman store after this alwful experience.

Purchased some keyboards and a mouse online on seperate occasions during the lockdown, were sent from HarveyNorman PUKEKOHE. All were well packed and shipped immediately.
Also purchased a toaster from in store recently, it faulted a few months in, took it in store and replaced no problem

I visited Harvey Norman Dunedin over the weekend and was served by Balbir Singh and personnel at the customer service for the purchases I made. It was a pleasant and successful experience and I left, a very satisfied customer.
Keep up the good work .
I have always had good experiences each time .
Thank you

Ping from Harvey Norman Wairau store service and knowledge with my order was exceptional. Great service, super friendly and great recommendation for delivery including access. Thank you recommend to all. Also previous delivery of bed entire process seamless, delivery guys fantastic!!

Placed order online for an item in stock at Westgate but collect at Henderson. Told days seven days max. Phoned ten days later, they were unaware of the order. asked for refund and was told yes, but refund in seven days … which is against the consumer guarantee act. Told them I would visit to get that in writing. Just awful.

Harvey Norman in New Plymouth has been hiring couple of useless staffs at their print center.

Each time these staff invite me into trouble for nothing. I would be surprised if l could get my orders without problem from them. No more. Be ashamed.

Don’t recommend to use the print center at all. Worst service in New Plymouth.

My feedback the person behind the photo centre is rude arrogant and unhelpful and completely wasted my time this morning I am not happy and I want her dealt with by a manager and I would like an apology this has completely wasted my morning I took 45 minutes to come to the store and got nothing she would not even jump out of the square to help with my photo that I required printing extremely disappointed I will be putting this feedback on your website under reviews

In Hamilton branch,
Sid the seller who helped us for shopping in Harvey Norman Hamilton, went above and beyond to get us our order and provided the best customer service we have ever received.
Thanks Harvey Norman Hamilton team and congratulations due to these amazing sellers like Sid👏🏻👏🏻👏🏻🌺🌺🌺